FAQ's

How do I claim my Savvy Swag?

Navigate to the product you are eligible to claim. Select your size (if applicable). Enter your coupon code to claim at checkout!

Can I claim more than one item at a time?

Yes! You are only able to claim one eligible product using your redeemable coupon code at a time. If you are claiming more than one eligible product, you must insert all eligible coupon codes to redeem your free merch.

When I go to checkout, it is charging me. What do I do? 

When checking out, you must insert and apply the provided coupon code with the correct product. If you are unable to redeem correctly, you can email us at hello@thevirtualsavvy.com and we will help sort it out! 

How can I show off my SavvySwag once I receive it?

We love to see our students win! Share a picture of how you're enjoying your swag along with #savvyswag on social media!

What is your refund policy?

You can review our detailed refund policy here.

When can I expect my order to arrive?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

USA: 3–4 business days / Europe: 6–8 business days / Australia: 2–14 business days / Japan: 4–8 business days / International: 10–20 business days

 Are there more merch options for our milestone?

At this time, we only offer one option of merchandise to redeem per milestone completed!